Legal & Policy

livejili Terms and Conditions — Know Your Rights Before You Play

These Terms and Conditions govern your use of the livejili platform. Please read them carefully. By registering an account or using any livejili service, you agree to be bound by these terms in full.

Last Updated: 1 June 2025
English Only
Quick Summary

You must be 18+, one account per person, play responsibly, and follow all livejili rules to keep your account in good standing.

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What the livejili Terms Cover

These are the most important areas covered by the livejili Terms and Conditions. Full details are in the sections below.

Account Eligibility

You must be at least 18 years old to register on livejili. Only one account is permitted per person, per household, and per device. livejili reserves the right to verify your identity at any time and to close accounts that do not meet eligibility requirements.

18+ Only
Deposits & Withdrawals

All deposits and withdrawals on livejili are processed through approved payment methods including bKash, Nagad, and Rocket. Funds must come from accounts registered in your own name. livejili does not accept third-party payments and will return any such deposits.

Instant Processing
Bonuses & Promotions

All livejili bonuses are subject to wagering requirements and specific terms that are stated at the time the bonus is offered. Attempting to abuse bonus offers, including using multiple accounts or coordinated play, will result in bonus cancellation and possible account suspension.

Fair Use Rules Apply
Betting & Gaming Rules

All bets placed on livejili are final once confirmed. livejili reserves the right to void bets in cases of obvious errors, system faults, or where the integrity of an event is in question. Game results are determined by certified RNG systems and are final.

Certified Fair Play
Account Security

You are responsible for keeping your livejili login credentials secure. Do not share your password with anyone. livejili will never ask for your password via email or chat. Any activity on your account is your responsibility unless you have reported a security breach to livejili support immediately.

Your Responsibility
Responsible Gaming

livejili is committed to responsible gaming. Players can set deposit limits, session time limits, and request self-exclusion at any time through their account settings or by contacting support. livejili will honour all self-exclusion requests immediately and permanently.

Tools Available

Important: By creating an account or using any livejili service, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree, please do not use the livejili platform.

01 Introduction

These Terms and Conditions ("Terms") apply to all users of the livejili platform, including the website at livejili.club, the livejili mobile app, and any related services. The terms "livejili", "we", "us", and "our" refer to the operator of the livejili platform. The terms "you", "your", and "player" refer to any registered user of livejili.

livejili provides online sports betting, live casino games, slots, fishing games, and other gaming products to eligible players. These Terms govern your access to and use of all livejili products and services. Additional terms may apply to specific promotions, games, or features and will be communicated to you at the relevant time.

These Terms are written in English. In the event of any conflict between an English version and any translated version, the English version shall prevail. livejili may update these Terms from time to time. Continued use of the platform after any update constitutes acceptance of the revised Terms.

02 Eligibility

To register and use livejili, you must meet all of the following requirements:

  • You must be at least 18 years of age. livejili does not permit underage gambling under any circumstances.
  • You must be accessing livejili from a jurisdiction where online gaming is not prohibited by local law. It is your responsibility to check the laws applicable in your location.
  • You must not be a current employee, contractor, or close family member of a livejili employee or contractor.
  • You must not have been previously excluded or banned from the livejili platform.
  • You must be acting on your own behalf and not as an agent for any third party.

livejili reserves the right to request proof of age and identity at any time. Accounts found to belong to players under 18 will be closed immediately and any funds held in the account will be handled in accordance with applicable regulations.

03 Account Registration

Each player is permitted to hold only one livejili account. Opening multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited and will result in all associated accounts being suspended and balances forfeited.

When registering on livejili, you must provide accurate and complete information including your full name, date of birth, and a valid contact method. You are responsible for keeping your account information up to date. Providing false information during registration is a breach of these Terms and may result in immediate account closure.

You are responsible for maintaining the confidentiality of your livejili username and password. You must not share your login credentials with any other person. livejili will not be liable for any losses resulting from unauthorised access to your account where you have failed to keep your credentials secure. If you suspect your account has been accessed without your permission, contact livejili support immediately.

livejili may require identity verification (KYC) before processing withdrawals or at any other time. Verification documents may include a national ID card, passport, or other government-issued identification. Failure to complete verification when requested may result in withdrawal delays or account suspension.

04 Deposits & Withdrawals

livejili accepts deposits via approved payment methods including bKash, Nagad, and Rocket. The minimum deposit amount is ৳50. All deposits must be made from payment accounts registered in your own name. livejili does not accept deposits from third-party accounts and will return any such funds.

Withdrawals are processed to the same payment method used for the most recent deposit, where possible. The minimum withdrawal amount is ৳200. livejili aims to process all verified withdrawal requests within 5 to 15 minutes. Processing times may be longer during periods of high demand or where additional verification is required.

  • Withdrawals will only be processed to accounts verified in your name.
  • livejili reserves the right to request additional documentation before processing any withdrawal.
  • Bonus funds are subject to wagering requirements before they can be withdrawn. See Section 5 for details.
  • livejili does not charge fees on standard deposits or withdrawals, but your payment provider may apply their own charges.
  • Deposits that have not been wagered at least once may be subject to an administration fee upon withdrawal at livejili's discretion.

livejili reserves the right to delay or withhold withdrawals pending investigation if there is reasonable suspicion of fraudulent activity, bonus abuse, or breach of these Terms.

05 Bonuses & Promotions

livejili offers various bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms communicated at the time the bonus is offered, including wagering requirements, minimum odds, eligible games, and expiry dates.

  • Bonuses cannot be withdrawn until the applicable wagering requirement has been met in full.
  • Only one welcome bonus is available per player, per household, and per device.
  • livejili reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
  • Bonuses obtained through fraudulent means, including the use of multiple accounts or coordinated play, will be cancelled and the associated accounts suspended.
  • Where a player requests a withdrawal before meeting the wagering requirement, livejili reserves the right to deduct the bonus amount and any winnings derived from it before processing the withdrawal.
  • Free spins and free bet bonuses are subject to the same general rules unless specific terms state otherwise.

livejili's decision on all bonus-related matters is final. If you have a question about a specific promotion, contact livejili support before claiming the bonus.

06 Betting Rules

All sports bets placed on livejili are subject to the specific rules for each sport and market, which are available within the livejili sportsbook. The following general rules apply to all bets:

  • All bets are final once confirmed by the livejili system. You cannot cancel or amend a bet after it has been accepted.
  • livejili reserves the right to void any bet placed at odds that were clearly incorrect due to a system error or human error.
  • In the event of an event being abandoned, postponed, or cancelled, bets will be settled according to the specific rules for that sport and market.
  • livejili reserves the right to limit the maximum stake on any market at any time.
  • Winnings from voided bets will be returned to your livejili account balance as a stake refund.
  • livejili may void bets where there is evidence of match-fixing, corruption, or any other integrity issue affecting the outcome of an event.

In-play betting markets on livejili are subject to brief suspension periods during key moments in a match. Bets placed during a suspension period will be rejected. livejili's settlement of all bets is final and binding.

07 Casino & Games

All casino games available on livejili, including slots, live dealer tables, fishing games, and crash games, use certified random number generator (RNG) systems. Game outcomes are entirely random and cannot be predicted or influenced by any player or by livejili.

  • The return-to-player (RTP) percentage for each game is set by the game provider and is available within the game information panel.
  • In the event of a game malfunction or disconnection, livejili will attempt to restore the game to its last valid state. If this is not possible, the bet will be voided and the stake returned.
  • livejili is not responsible for losses resulting from a player's internet connection issues during a game session.
  • Live dealer game results are determined by the physical outcome of the game as recorded by the live studio cameras. In the event of a dispute, the studio recording is the definitive record.

livejili reserves the right to remove or replace any game from the platform at any time without prior notice. The availability of specific games may vary depending on your location and device.

08 Prohibited Conduct

The following activities are strictly prohibited on livejili and will result in immediate account suspension and forfeiture of funds:

  • Opening or operating more than one livejili account.
  • Providing false, misleading, or incomplete information during registration or verification.
  • Using automated software, bots, scripts, or any other tool to interact with the livejili platform in a way not intended for human players.
  • Exploiting software bugs, errors, or vulnerabilities in the livejili platform. Any such issues must be reported to livejili support immediately.
  • Engaging in any form of collusion, match-fixing, or coordinated play designed to gain an unfair advantage.
  • Using the livejili platform for any money laundering or other illegal financial activity.
  • Attempting to reverse-engineer, copy, or reproduce any part of the livejili platform.
  • Harassing, threatening, or abusing livejili staff or other players through any communication channel.

livejili actively monitors accounts for prohibited conduct. Where prohibited conduct is detected, livejili reserves the right to close the account, void all bets and bonuses, and withhold any funds pending investigation.

09 Account Suspension & Closure

livejili reserves the right to suspend or close any account at any time for any of the following reasons:

  • Breach of any provision of these Terms and Conditions.
  • Failure to complete identity verification when requested.
  • Reasonable suspicion of fraudulent activity or money laundering.
  • A request from a regulatory authority or law enforcement agency.
  • The player's own request for self-exclusion under the livejili responsible gaming policy.

Where an account is closed due to a breach of these Terms, livejili reserves the right to withhold the account balance pending investigation. Where an account is closed at the player's own request and no breach has occurred, any remaining balance will be returned to the player's verified payment method within a reasonable timeframe.

Players may request account closure at any time by contacting livejili support. Accounts closed at the player's request can be reopened after a cooling-off period, subject to livejili's responsible gaming assessment.

10 Privacy & Data

livejili collects and processes personal data in accordance with its Privacy Policy, which is available at livejili.club/privacy-policy. By registering on livejili, you consent to the collection and processing of your personal data as described in the Privacy Policy.

livejili uses your personal data to operate your account, process payments, verify your identity, comply with legal obligations, and improve the livejili platform. livejili does not sell your personal data to third parties. Data may be shared with payment processors, identity verification providers, and regulatory authorities where required.

All data transmitted between your device and livejili is protected by 256-bit SSL encryption. livejili stores player data on secure servers and applies industry-standard security measures to protect against unauthorised access.

11 Responsible Gaming

livejili is committed to promoting responsible gaming. We provide the following tools to help players manage their gaming activity:

  • Deposit Limits: Set daily, weekly, or monthly deposit limits on your account.
  • Session Time Reminders: Receive notifications after a set period of continuous play.
  • Cooling-Off Period: Temporarily suspend your account for a defined period.
  • Self-Exclusion: Permanently exclude yourself from the livejili platform. Self-exclusion requests are processed immediately and cannot be reversed for a minimum of six months.

If you are concerned about your gaming habits or those of someone you know, please visit our Responsible Gaming page for more information and support resources. livejili takes all responsible gaming requests seriously and will always act in the best interest of the player's wellbeing.

12 Limitation of Liability

To the maximum extent permitted by applicable law, livejili shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the livejili platform, including but not limited to loss of profits, loss of data, or loss of opportunity.

livejili does not guarantee that the platform will be available at all times without interruption. Scheduled and unscheduled maintenance may result in temporary unavailability. livejili will not be liable for any losses resulting from platform downtime.

livejili's total liability to any player in respect of any claim shall not exceed the amount deposited by that player in the 30 days preceding the event giving rise to the claim. Nothing in these Terms limits livejili's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

13 Changes to These Terms

livejili reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, livejili will notify registered players via email or an in-platform notification.

Your continued use of the livejili platform after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with any changes, you should stop using livejili and contact support to close your account.

14 Contact Us

If you have any questions about these Terms and Conditions, or about any aspect of the livejili platform, please contact our support team:

  • Email: [email protected]
  • Live Chat: Available 24/7 through the livejili website and app
  • Response Time: Live chat responses within 2 minutes on average; email responses within 24 hours

livejili support is available around the clock. Whether you have a question about these Terms, a payment issue, or anything else, our team is ready to help.

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18+ only. Please play responsibly. Responsible Gaming